I know the Danish OS2 foundation maintains a distro explicitly for Public computers in libraries.
Your point was not about his stuff but about his person. I read up on them and see it is a terrible, uncompassionate and frankly hateful person. That is not for me.
I didn’t know who he was. After just reading his Wikipedia page I really understand why people hate him. I think I might as well.
I think the point is that if one needs to read a thousand pages of documentation before they can start using a new operating system they will just give up regardless of how good it is.
Installing packages is probably one of the first things you’d want to do so there is a lot of value in keeping its design intuitive.
The ‘you can make an alias or script for it’ argument only works if someone already has a working understanding of the underlying mechanisms. Which you can assume it someone gradually gets introduced to a Programme, but not if they are making a big switch like installing a new OS.