I’m a user experience designer. My favourite story is from aviation engineering. I don’t remember the year or all the details, but the US Navy had put stupid amounts of money and time into engineering a new fighter jet. It was worked out on paper and built to exact specifications. Then, during the first human test of it, the pilot ejected on the tarmac before it took off. The plane crashed, obviously, but the pilot couldn’t explain what happened (apparently he had a concussion from his unscheduled landing).
The plane was built again, and shortly after takeoff, the pilot again ejected without explanation.
What the fuck was going on?
In the retelling I heard, someone finally noticed the design of the cockpit was to blame. In trying to cram all the standard controls plus new ones into the smallest amount of space, the designers had moved the eject lever right next to the lever to adjust the seat position – they’d coloured the eject lever red, but the pilot couldn’t see that since it was below and slightly to the right of his ass, and both levers were the same size and shape. Nobody noticed this was a problem until at least two pilots accidentally ejected on takeoff.
This might be apocryphal, I don’t know, but I learnt it as an example of how things might look good on paper, but you can’t really know until a user fucks everything up.
Fascism’s major hallmark is fervent hypocrisy. That’s how people could live within half a mile of death camps and just casually brush the ash of burnt people from their hair, then smile like they’re going on a picnic as they’re led into the death camps at the end of their street, then ten minutes later, after seeing actual corpses stacked like cordwood, they’re vomiting and swearing they had no idea.
We can’t let the uneducated masses lead us into that kind of horror again, We need to educate them of what they’re advocating for and why that’s so horrifically dangerous. We need to stop hedging and beating round the bush, and lay out in detail what they’re actually enabling. People die when this kind of nationalistic ignorance is allowed to proliferate. We need to stop this ignorance before it kills people.