Michael Ten @lemmy.world to Technology@lemmy.ml · 6 months agoGenerative AI could soon decimate the call center industry, says CEOwww.techspot.comexternal-linkmessage-square31fedilinkarrow-up185arrow-down18
arrow-up177arrow-down1external-linkGenerative AI could soon decimate the call center industry, says CEOwww.techspot.comMichael Ten @lemmy.world to Technology@lemmy.ml · 6 months agomessage-square31fedilink
minus-squarelol_idk@lemmy.mllinkfedilinkarrow-up46arrow-down5·6 months agoThis tracks because call centers provide nearly nothing helpful. Nothing will be different.
minus-squareWasPentalive@lemmy.onelinkfedilinkarrow-up1·6 months agoAt least when you did get an answer it might be correct, not a hallucination.
This tracks because call centers provide nearly nothing helpful. Nothing will be different.
Nah, it will be worse.
At least when you did get an answer it might be correct, not a hallucination.