I went to turn on my PC this morning and my mouse wasn’t responding. I checked that it was plugged in, and it was, but the mouse’s lights weren’t coming on and Synapse didn’t detect anything. I plugged in the wireless receiver and my computer detected that, but it still didn’t affect the mouse itself. I tested the cord to make sure that wasn’t the problem, and sure enough, it was able to power my Xbox controller with no issue. I could try to reinstall the drivers and/or synapse but I don’t see how that would be helpful if I’m seemingly unable to connect my mouse to my computer. I also tried to reset the mouse using several different buttons/button combinations to no avail. I’ll update this post to include anything else I’ve tried, but what suggestions, if any, do you have?
Apparently this is a common issue with the Naga Pros. One solution that seems to work for some folks is to wait for the mouse to discharge completely (watch the little red LED under the mouse and wait until it turns off), then try to charge it back until the mouse lights back up. Could take a few days for it discharge btw, so hopefully you’ve got a backup mouse you can use in the interim.
I will try charging it back up, but there are no lights on whatsoever. That’s why I fear I’m out of luck.
Sucks because it was not a cheap accessory, and I haven’t found anything that has that many buttons without having one of those MMO number pads.