• Otter@lemmy.ca
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        9 months ago

        Quoted from the wiki:

        Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die. I call this enshittification, and it is a seemingly inevitable consequence arising from the combination of the ease of changing how a platform allocates value, combined with the nature of a “two sided market”, where a platform sits between buyers and sellers, hold each hostage to the other, raking off an ever-larger share of the value that passes between them.

      • elfpie@beehaw.org
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        9 months ago

        I hate the term and the fact it became widespread. Unfortunately, mass adoption also means it will mutate and evolution will follow its course.