cross-posted from: https://sh.itjust.works/post/1062067

In similar case, US National Eating Disorder Association laid off entire helpline staff. Soon after, chatbot disabled for giving out harmful information.

  • xuxebiko@kbin.social
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    1 year ago

    “AI is taking our jobs” - Suumit Shah, the CEO of the e-commerce platform Dukaan, who laid off 90% of his support staff, replacing them with an AI chatbot.