CVS is releasing a significant new update for its mobile app today, and many of the changes are detailed in this report from The Wall Street Journal. Aside from trying to simplify and speed up the process of picking up your prescriptions, the latest version also includes a feature that should make dealing with locked cabinets a bit less maddening. A trial that’s currently underway in three stores allows customers access the items on those shelves using their phone — without having to summon an overworked employee to open it first.
According to the Journal, “app users need to be logged in, on the local store Wi-Fi, and with their device’s Bluetooth enabled to activate the feature.” You’ve also got to be a member of the CVS loyalty program if you want the convenience of grabbing secured merchandise without calling for help. Signing up for that gives CVS plenty of insight into your shopping habits, so keep that in mind as you weigh the convenience of not waiting around.
can’t have shit without phone
people will endure the inconvenience if it’s cheaper
they’ll forget to make it cheaper though
What happens is that they actually measure this shit. Walmart has an entire system that tracks how much staffing affects customer attrition in order to keep staffing at minimum levels without losing too much in sales.
calculus was a mistake